Website Privacy Statement
EFFECTIVE DATE: AUGUST 25, 2020
Unity Physicians Hospital (UPH) is sensitive to protecting the privacy of our website visitors. The purpose of this Privacy Statement is to let you know how we handle information received from you through this website, as well as inform you of the risks involved when you communicate or provide information by way of the Internet. Keep in mind that changes are periodically made to this Privacy Statement without notice. By continuing to use this site, you consent to our terms of use.
During your visit to our website, remember that the medical and health information presented here is intended to be general in nature, and should not be viewed as a substitute for professional advice. Please consult with a health care professional for all matters relating to personal medical and health care issues.
CONTACT INFORMATION
Unity Physicians Hospital
4455 Edison Lakes Pkwy
Mishawaka, IN 46545
(574) 231-6800
LIMITATIONS
The owner of the website is based in the State of Indiana in the United States. We provide this website for use only by persons located in the United States. We make no claims that the website or any of its content is accessible or appropriate outside of the United States. If you access the website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
This Privacy Statement describes the use of your personal information collected through the website and your other website-related communications with us. The website is not designed for you to communicate with our providers regarding your specific treatment or care, and we do not monitor or respond to such enquiries communicated via the website. If you wish to seek care or communicate regarding your treatment please contact us directly at (574) 231-6800 to speak to one of our health professionals.
HEALTH AND MEDICAL INFORMATION
Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. This information may be provided by you online or offline or may be collected by us from other methods such as through a health care provider. We strive to protect covered health and medical information as required by HIPAA and applicable state law. Similarly, we may use covered health and medical information as permitted by HIPAA and applicable state law.
To read more about our privacy practices regarding health and medical information under HIPAA, please, contact us, (574) 231-6800.
SECURITY/CONFIDENTIALITY
No transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. We will, however, use a number of physical security methods, electronic security methods, and administrative methods to protect the security, confidentiality, and integrity of information submitted through this Web site.
INFORMATION COLLECTION AND STORAGE
The data we process is determined by the context in question: for example, it may vary depending on whether you have submitted an inquiry via our contact form or registered for our newsletter.
We obtain personal information from the following categories of sources:
- Directly from you; for example, from forms you complete on our website
- Indirectly from you; for example, from observing your actions on our website
When you visit our website, we collect and process the following data:
- Name of your Internet service provider
- Information on the website you have visited us from
- Web browser and operating system used
- The IP address assigned by your Internet service provider
- Requested files, amount of data transferred, downloads/file export
- Information on the pages of our website that you visit, including date and time
When you send us a “Contact” request, we collect and process the following data:
- Last name, first name
- Contact data (email address and telephone number)
- Details on your health preferences and interests
- Your message to us (if any)
When you participate in any of our promotions that we may organize from time to time, the data that we collect and process includes the following:
- Last name, first name
- Contact data (address, email address telephone number)
We also keep track of how you use and interact with our website through the use of cookies and other tracking technologies as listed below.
We may collect some of this information using persistent “cookies” to recognize a repeat visitor; this helps us collect general information about how our site is viewed. We may also collect and log the IP address of each visitor to gather aggregate data on visitors to our site. Keep in mind that neither cookies nor IP addresses are used to collect any personal information from you.
As used in this Privacy Statement, personal information does not include information protected under HIPAA or applicable state laws, which is protected as described in the section “Health and Medical Information” above.
We use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie on the use of our content by the users is usually transmitted to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate the use of our website and content by users, to compile reports on the activities within the website, and to provide us with other services related to the use of our website content and internet usage. Also, pseudonymous usage profiles of the users may be created from the processed data.
Users may prevent the collection by Google of the data generated by the cookie and related to their use of the content and the processing of such data by Google by downloading and installing the browser plug-in available at this link.
If your browser does not support the link to the Browser Add-On from Google (e.g. when using our website from your smartphone), you can also opt out of data collection by Google Analytics by clicking on the link below. An opt-out cookie is then stored that prevents the future collection of your data when visiting the website.
Go here to opt out of Google Analytics measurements.
Most email does not provide a completely secure and confidential means of communication. It is possible that your email could be viewed inappropriately by another Internet user. If you choose to provide us with your email address or to send us information using email, any misaddressing may result in others intercepting, altering, forwarding or using the information without authorization. If you wish to keep your information completely private, you should not use email.
From time to time, a representative from UPH may wish to deliver information to you via email. In addition, UPH may occasionally distribute news and announcements via email. Please note, we do not sell, trade, or otherwise share our email lists with others. You may remove your name from any list you have registered for using our website’s established method. With regard to your use of email, we warn that:
If you receive emails at work, your employer may have the right to save and read your email; similarly, your Internet service provider may have the right to save and read your email.
If you share your email account, others may view your emails. It is possible to intercept and read email during transmission.
HOW WE USE YOUR PERSONAL INFORMATION
We use the information we receive about you for the purposes described in this Privacy Statement. We generally process personal information received about you through our website on the legal basis of our legitimate interests in providing the website and as necessary to provide you with our services. Where appropriate, we may rely on alternate legal bases, such as your consent to certain types of processing. We use your data to initiate a business relationship, to fulfill contractual and legal obligations, to conduct the contractual relationship, to offer products and services, and to strengthen the customer relationship, which may include marketing and direct mail.
HOW WE SHARE YOUR PERSONAL INFORMATION
We will only share your data with third parties as described herein or within the scope of applicable law or with the appropriate consent. Otherwise, it will not be shared with third parties unless we are obliged to do so due to mandatory legal regulations (disclosure to external bodies such as law enforcement authorities in the United States).
Within our organization
Within our organization our standard practice is that individuals who receive data are limited to those who require that data to fulfill their employment, contractual or legal obligations.
In many cases, our specialist departments are supported by Service Providers (defined below) to fulfill their tasks.
With our Service Providers
We work with various organizations and individuals to help provide our services to you (“Service Providers”), such as web and data hosting companies and companies providing analytics information. We need to engage such third-party Service Providers to help us operate, provide, and market our services. These third parties have only limited access to your information and may use your information only to perform these tasks on our behalf. Information we share with our Service Providers may include both information you provide to us and information we collect about you, including personal information and information from data collection tools like cookies.
We take reasonable steps to ensure that our Service Providers are obligated to reasonably protect your information on our behalf. If we become aware that a Service Provider is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.
We share personal information with our Service Providers on the legal basis of our legitimate interests in providing you with our services. Our engagement of Service Providers is often necessary for us to provide the services to you, particularly where such companies play important roles like helping us keep our services operating and secure. In some other cases, these Service Providers aren’t strictly necessary for us to provide our services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our services better.
To conduct business transactions
We may purchase other practices or businesses or their assets, sell our practice or business assets, or be involved in a bankruptcy, merger, acquisition, reorganization or sale of assets. Your information, including personal information, may be among assets sold or transferred as part of a business transaction. In some cases, we may choose to buy or sell assets. Such transactions may be necessary and in our legitimate interests, particularly our interest in making decisions that enable our organization to develop over the long term.
To respond to safety and lawful requests
We may be required to disclose your information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We generally do not disclose user information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the services or using our name, or to protect the safety of any person. This may include sharing information with other companies, lawyers, agents, or government agencies. Nothing in this Privacy Statement is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
DATA RETENTION PERIOD
We store your data as long as it is necessary for the processing purpose in question. Please note that a number of legally imposed retention periods require data to be stored for extended periods. This relates in particular to commercial or fiscal retention obligations. Unless there are further retention requirements, the data will be routinely deleted after use.
In addition, we may retain the information if you have given us your permission to do so, or in the event of legal disputes and we use evidence within the statutory limitation periods.
SECURITY
The security of your personal information is important to us. We make commercially reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information and to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented security measures consistent with industry standards. As no data security protocol is impenetrable, we cannot guarantee the security of our systems or databases, nor can we guarantee that personal information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. Accordingly, any information including your personal information is provided by you at your own risk.
LINKS TO OTHER WEBSITES
Our website contains links to other websites that are not managed or controlled by us. These links are provided for your convenience only. We do not review, endorse or take responsibility for the content of these other websites. If you choose to access such sites, you are subject to the privacy policies of those sites.
INFORMATION FROM CHILDREN
Our website is not intended to attract or collect information from children under the age of 13 unless they receive verifiable parental consent. If you think we have collected personal information from a child under the age of 13 through this website, please contact us immediately.
PRINTING OR DOWNLOADING INFORMATION
Unless otherwise stated, you may print or download information from our website for personal, non-commercial use only. You must, however, identify the source of the material and include a statement that the materials are protected by copyright law.
DISCLAIMER OF WARRANTIES, CONTENT ACCURACY
Although UPH attempts to ensure the integrity and accurateness of the site, it makes no representations, warranties or guarantees whatsoever as to the correctness or accuracy of the site and content thereon. It is possible that the site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions, and alterations could be made to the site by third parties.
CALIFORNIA PRIVACY RIGHTS
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email.
CHANGES TO OUR PRIVACY STATEMENT
We may modify this Privacy Statement from time to time. The most current version of this Privacy Statement will govern our use of your information and is located at Unity Physicians Hospital, 4455 Edison Lakes Pkwy, Mishawaka, IN 46545. We will notify you of material changes to this policy by posting a notice at the website or by emailing you at an email address associated with you, if applicable, and provide an “at a glance” overview of any changes.